Team Leader / Supervisor

Posted: Oct 03, 2018




Requirements:
  • Strong Knowledge of the telemarketing process and customer care techniques.
  • Responsible for educating team member in the sales call procedure.
  • Exceptional analytical and active listening skills.
  • Has the ability to operate properly in a call center environment, where teamwork is practiced.
  • Familiarity with a number of voice-logging tools and systems.
  • Flexibility and keenness to function as well as be able to work on extended hours.
  • Natural ability for motivating, coaching, as well as interacting with people.
  • Excellent in oral and written communication. Can make and write reports on a daily basis. Has ample know-how in MS applications and other related operating systems.


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