BD BPO Solutions, Inc.
Team Leader / Supervisor
Posted: Oct 03, 2018
Strong Knowledge of the telemarketing process and customer care techniques.
Responsible for educating team member in the sales call procedure.
Exceptional analytical and active listening skills.
Has the ability to operate properly in a call center environment, where teamwork is practiced.
Familiarity with a number of voice-logging tools and systems.
Flexibility and keenness to function as well as be able to work on extended hours.
Natural ability for motivating, coaching, as well as interacting with people.
Excellent in oral and written communication. Can make and write reports on a daily basis. Has ample know-how in MS applications and other related operating systems.
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