10 inbound/outbound agents

Posted: May 17, 2018

  • Provide outstanding customer service and support by effectively closing quality sales
  • Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information
  • Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to need the product being sold

  • Able to communicate in a clear and concise manner
  • Impeccable punctuality and attendance
  • Ability to work in a fast paced atmosphere, highly organized and detailed with the ability to keep composure when handling many tasks at once
  • Consistently demonstrates the ability to meet or exceed individual goals and objectives
  • General PC knowledge
  • Flexibility to work overtime based on the business need of the department
  • Must be willing to work Full Time hours, (24/7 environment) and shift work on evenings, weekends and holiday

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